The economy is tight. As a result, retail consumers (as well as commercial customers) are always looking for ways to cut costs without sacrificing quality. One easy way many customers have found to cut costs is by having Rapport refurbish or do a custom rework of a battery pack instead of purchasing a new battery pack. A custom rework of a battery pack can generally be assembled at a fraction of the cost of buying an OEM (Original Equipment Manufacturer) battery pack.
Refurbishing battery packs isn’t just a service we offer to outsiders, sometimes Rapport personnel (and their family members) become Rapport customers, which was the case in a recent scenario.
The brother-in-law of one of our staff bought a nail gun through eBay. Unfortunately, the battery pack never worked properly, which meant he was not able to fully utilize his “new” nail gun, which was frustrating for him. A trip to a local discount battery house netted more disappointment when the response was not only could they not fix the battery pack, they couldn’t even get it apart to see what was inside. Our staff person’s sister then asked if maybe this might be something Rapport’s production team could fix. Within two weeks we were able to assess what raw materials were required and fixed the battery pack so that the brother-in-law’s eBay purchase is now a useful tool. His bargain hunting on eBay coupled with Rapport’s know-how have netted a satisfied consumer who has a near brand new tool purchased at a fraction of the cost of a brand new OEM nail gun.
Contact us today to see if we can help you—or YOUR brother-in-law—by refurbishing some battery packs.