At Rapport, we pride ourselves on accommodating our customers to make doing business with us easy. We do not believe customer service stops after your order has been taken. Customer service extends to shipping and accounts receivable.
Both our personnel in shipping and receiving are certified in DOT Hazardous Materials Transportation. They are trained and certified to follow National Transportation Safety Board guidelines for preparing, handling and shipping hazardous materials. Both are also trained and certified in DOT Security Awareness. Rapport is conscientious about going green and makes every effort to recycle. In addition to recycling old batteries and paper, boxes are also recycled in shipping. If the box the product is received in is in excellent condition, the box will be re-used when shipping to the customer.
Whether you need us to ship across this country or overseas to another country, whether you need a small order shipped or a large order, Rapport will accommodate your shipping request from our Wheat Ridge, Colorado facility. We will accommodate your shipping requests from the carrier you choose to finding the lowest cost to transport your product from our facility to yours.
If you have a special shipping request, please contact customer service to discuss your needs.